Atlantic CAT PRIVACY POLICY
Atlantic CAT is committed to, and accountable for the protection and proper use of your Personal Information. Our commitment extends to meeting or exceeding all legislated requirements related to Personal Information. In this Privacy Policy, the term "Personal Information" refers to any information about an identifiable individual, excluding the name, title, business address and business phone number of an employee of an organization.
Our Web site contains links to third party Web sites. We are not responsible for such sites, what information they provide and what privacy policies they maintain.
We do not give, rent or sell Personal Information to any organization other than affiliates of Atlantic CAT and the companies contracted to process and manage transactions and communications, except as may be required by law. We also take all reasonable precautions to prevent accidental disclosure of your Personal Information.
You are encouraged to keep your Personal Information accurate and current. For more information about our privacy policies and practices, contact our Privacy Officer:
Phone: 902-468-0585
Attention: Privacy Officer
Atlantic CAT
175 Akerley Blvd
Dartmouth, Nova Scotia
B3B 2B1
www.atlcat.ca
Personal Information
Our definition of "personal information" is as follows: "information about an identifiable individual, but does not include the name, title or business address or telephone number of an employee of an organization." Accordingly it can include, among other things, any factual or subjective, recorded or unrecorded, information about an identifiable individual, including: the name, address and telephone number of a customer; e-mail addresses; income information; ethnic origin; opinions; evaluations; comments; financial information and purchasing habits.
What personal information do we collect?
We collect two types of information, "Anonymous Information" and "Personal Information". Only information that is necessary for the purposes that we have identified in this Privacy Statement or otherwise informed you of will be collected. For example, we collect personal information such as your name, address, e-mail address, and other information needed to provide specific services to you. We also collect purchase, rental and credit information and information on your businesses and equipment needs. We believe that is important to know our customers so that we can better serve you.
This information is obtained if you supply it voluntarily via e-mail addresses or through forms posted on the Website. We collect Personal Information in the following ways from different parts of the Website:
Personal information is gathered when you voluntarily register with the Website
If you contact us by e-mail, we will keep a record of that correspondence, but only so that we may respond to the e-mail.
Specific functionality, such as signing-up for the E-Newsletter requires registration information in order to provide the requested service. Upon registering, you will be asked to provide the Atlantic CAT with your name, e-mail address or other information as requested.
Users can continue to use the Website without providing Personal Information, but customized functionality will not be available.
We collect personal information for the reasons listed below, always by fair and lawful means, to enable us to operate our business on a reasonable basis. These reasons include:
- To enable us to sell or rent our products or provide our services to you
- To keep you apprised of special offers, changes, enhancements, warranty information or other notices that may be of interest to you
- To gain a better understanding of your needs so that we may better serve you
- To help us enhance our Web services
- To deliver services that you request or purchase
- To allow us to validate your access to customer-specific Web sites and applications
- To maintain the quality of our Web sites and to provide general statistics regarding use of our Web services.
- To provide you with personalized content
- To send you e-mails informing you of issues (for example, technical problems or lapse of service due to maintenance) related to the Web sites and applications for which you are registered. We recommend that you do not unsubscribe to these mailings because they are an essential part of the service you have chosen.
- There may be other specific uses for which we need your personal information. If so we endeavor to disclose the uses to you and obtain your consent at the time we collect your personal information.
When you go to information portions of the Website and move from page to page, read pages or download content onto your computer, we learn about which pages are visited, and what content is downloaded. However, none of this is associated with you as an individual. It is measured only in aggregate.
We use this information to find out how many people visit our Website and which sections of the Website are visited most frequently. This helps us to know what type of information is most useful to you so that we can improve our Website and make it easier for you to access information. We record the statistical information on the numbers of visitors to our Website, but no personally-identifiable information is compiled, kept or used. When you visit the Website, our web servers automatically collect a limited amount of information. This information helps in the assessment and administration of information services and is used only for that purpose. This information includes:
The page from which you arrived,
The date and time of your page request,
The Internet domain name or IP address your computer is using to receive information,
The type and version of your browser, and
The name and size of the file you request.
Your Internet domain name or IP address may identify you depending in large part, on the naming standards followed by your Internet Service Provider.
This information is obtained if you supply it voluntarily via e-mail addresses or through forms posted on the Website.
E-mail Services
Atlantic CAT offers its Customers the choice of subscribing to e-mail services. As part of these services, Atlantic CAT may send customers information on products, services and other information. In order for Atlantic CAT to be able to provide you with these e-mail services, we must collect, maintain and use some Personal Information about you.
Who is collecting the information?
Personal information provided to us (whether via the Website, telephone, fax, or in person) is collected directly by Atlantic CAT, unless we have contracted with a third-party service provider to do so on our behalf. When third-parties operate collect information through surveys or questionnaires on our behalf, we require that all Personal Information collected is only used for the purposes intended. Participation in contests, promotions, surveys or questionnaires are entirely voluntary.
How do we collect Personal Information?
There are a number of methods (in addition to those described above) by which we collect personal information, including:
- Credit applications, credit checks, purchase agreements, rental agreements, service agreements and other such business agreements
- Registrations on our Web site
- Business cards, surveys, market research and other business intelligence sources such as credit agencies
- Conversations with you (we keep notes and special instructions on file to allow us to serve you better)
- In the ordinary course of business through the employment relationship.
- In addition, in some of our Web applications we use "cookies" – pieces of information that may be placed on your computer by the Web site for the purpose of facilitating or enhancing your communication and interaction with that site. In such cases a cookie is placed on your computer (if accepted) or is read if the corresponding Web site has been previously visited. Cookies help us deliver personalized content and are an integral part of some of our Web applications. We may also use cookies to obtain statistics on the use of our Web sites and applications. You may stop or restrict the placement of cookies on your computer or flush them from your browser by adjusting your web browser preferences. However, the rejection of certain cookies may interfere with the functionality of the Web site. We do not use cookies to retrieve information from your computer for purposes that are unrelated to the service being offered over the applicable Web site or your interaction with that Web site.
Why and to whom do we disclose Personal Information?
We may disclose your personal information as follows:
- For marketing purposes within our divisions and subsidiaries if we believe that their services can be of benefit to you
- To our finance partners such as CAT Finance to allow them to process your applications for credit
- To our third party service providers to allow us to operate our business including to provide you with marketing offers, collect overdue accounts, deliver products and process credit card payments and charges if required to do so by law
- To third parties in connection with a possible financing, insuring, sale, assignment or other disposal of all or part of our business or assets, including for the purpose of allowing the third party to determine whether to proceed with such transaction
- To other third party service providers to assist us with establishing, managing and terminating an employment relationship
- In other limited circumstances as permitted by the Privacy Legislation Act.
- If we transfer your personal information to a third party we will require the third party treat your personal information in accordance with this Privacy Statement and Privacy Legislation Act. Other than as described above, we do not share your personal information with any third party.
Our Retention Policy
Personal information is retained by Atlantic CAT only as long as is necessary for the fulfillment of the purposes identified in this Privacy Statement or otherwise identified to you. To ensure the accuracy and relevancy of personal information we hold and continue to use, we will make periodic checks for validity and accuracy.
Safeguards we take to protect personal information
Atlantic CAT is committed to protecting your personal information against loss, theft and unauthorized access, disclosure, use or modification by instituting security safeguards consistent with the sensitivity, amount, format, nature and storage of the information. For example, we store personal information that you have provided to us in electronic form in computer servers with limited access that are located in controlled facilities. Paper files are maintained in secure locations with various levels of restricted access based on the sensitivity of the information. When we transmit sensitive information over the Internet, we protect it through the use of encryption technologies. Please remember that e-mails to us are not a secure means of communication unless you have encrypted your message.
How you can access your personal information?
In accordance with the Privacy Act, upon written request, satisfactory identification and proof of entitlement, you can access your personal information by contacting the relevant person listed above. Upon reviewing such information you can change or update it by providing the correct information to us or take such other action as permitted by the Privacy Act.
If you advise us that any of your personal information is inaccurate, incomplete or out-of-date, in a reasonable period of time we will amend our records and, as appropriate depending on the nature of the personal information, advise third parties as to any changes so as to ensure the accuracy and completeness of such information.
Depending on the nature and scope of your request, there may be a minimal fee associated with your request for information (for example, photocopy charges). In some cases, (for example, if disclosing such information may result in the disclosure of another person’s personal information,) we may decline to provide the requested access. If we do so, we will provide you with written reasons, and you may then discuss the reasons with us.
Do we share the information that is collected?
We may disclose Personal Information to our agents, suppliers and service providers in conjunction with providing you with products and services. Such entities are required to use Personal Information provided solely for such purposes. We do not sell, rent or lease customer lists to third parties.
How can you access, edit or delete your information?
For access to your Personal Information, please contact our Privacy Officer, whose contact information is above. A request should be in writing and should include sufficient identifying information so that we can locate your Personal Information. We will always offer our customers the opportunity to opt out of any future mailings in regards to products & services or promotions.
This Privacy Statement will be modified and supplemented from time to time.
Last Updated - June 8th, 2006.
|
